Terms of Service
Last updated — July 2026 · Placeholder text, replace with counsel-reviewed copy before launch1. Agreement
These terms govern use of this website and, where referenced in a signed statement of work, the delivery of CyberForge Innovations Limited services. Service-specific terms in a signed contract take precedence over this page.
2. Services
Cybersecurity, cloud hosting, ERP (OptiERP), custom software development, IT operations support, and training are each delivered under a scoped statement of work agreed with the client before work begins.
3. Client responsibilities
- Provide accurate information required to scope and deliver the engagement
- Maintain appropriate access controls on systems we do not directly manage
- Notify us promptly of any suspected security incident affecting shared systems
4. Uptime and support
Hosting and cloud plans carry a 99.9% uptime target, with specific remedies and response-time commitments defined in the applicable service-level agreement.
5. Intellectual property
Unless otherwise agreed in writing, custom software and configurations built for a client belong to that client on final payment; CyberForge retains rights to its own underlying tools, frameworks, and OptiERP platform.
6. Limitation of liability
To the extent permitted by law, CyberForge's liability for any claim arising from these terms is limited to the fees paid for the specific service giving rise to the claim.
7. Contact
Questions about these terms can be sent through our contact page or to the office in Juba, South Sudan.